FAQ's - Frequently asked questions
How to register as a user?
After you have registered at treecalc.com you will receive an email containing a link to activate your account. When you have opened the link, you will be able to log in with your password and access TreeCalc.com via your internet browser. To see your personal information and to change the settings, click on the button in the top left-hand corner of the screen.
What does it cost to use TreeCalc.com?
Every time a calculation is carried out, one point is deducted from the user's account. Three points are charged for the use of a report.
The following packages are available for purchase:
- 36 $ - 10 Calcs
- 63 $ - 18 Calcs
- 125 $ - 45 Calcs
According to the legal regulations for cross-border commercial transactions within the European Union, if a valid euro VAT number is given, VAT will not be charged. In all other cases, VAT is payable and will be included in the fee.
Who's behind TreeCalc.com?
TreeCalc.com was created by the tree experts agency Brudi & Partner-TreeConsult and is based on scientific studies and their findings.
TreeCalc.com is a state-of-the-art, independent software tool. Other similar calculation methods may give different results. This one single factor, however, does not mean that any particular method is superior to another.
TreeCalc.com makes it possible to closely approximate a genuine crown profile, thereby almost achieving the status of a true wind load analysis.
The following people were involved in the development of TreeCalc software:
Andreas Detter, Erk Brudi, Eva Mauz, Frank Bischoff, Hanna Nimmenich, Oliver Berger, Ondrej Svoboda
The programming was done by pds in Brno, Czech Republic.
How does the handling of payements work?
Payment of the user fees is carried out via a secure connection to a payment portal. This is provided, checked for security purposes and maintained by Heidelberger Payment GmbH in connection with HUELLEMANN & STRAUSS ONLINESERVICES S.à r.l.